Privacy Policy

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Effective Date: October 21, 2025
Data Controller: Seoul Oncology Creative Lab

1. Introduction

Seoul Oncology Creative Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use Seoul Oncology Creative Platform (the “Service”).

2. Information We Collect

  • Account Information: Name, email address, login credentials, and other registration details.
  • Device & Usage Data: Device identifiers, IP address, browser type, and interaction logs with our Service.
  • Health & Biometric Data: Data obtained through connected wearable devices (e.g., Fitbit) such as heart rate, activity, sleep, or other health indicators, only when you authorize such integration.
  • Communication Data: Inquiries, feedback, and messages sent to our support channels.

3. How We Use Your Information

We use collected data to:

  • Provide and maintain the Service, including personalized insights or analytics.
  • Analyze treatment progress and patient engagement through biometric indicators.
  • Enhance user experience and improve Service functionality.
  • Respond to user inquiries and technical support requests.
  • Comply with legal obligations and enforce our Terms of Service.

4. Sharing of Information

We do not sell your personal data. We may share limited data in the following cases:

  • With trusted service providers under data protection agreements (e.g., cloud hosting, analytics).
  • With medical or research partners, only in anonymized and aggregated form.
  • When required by law, regulation, or valid legal process.

5. Biometric & Health Data

If you connect a wearable device such as Fitbit, we may process biometric data (e.g., heart rate, sleep, step count) solely to provide the Service — for example, the analysis of cancer patient treatment progress based on biometric data. We do not use such data for marketing or share it with third parties without your explicit consent.

Important: We are not a healthcare provider. The Service and any analytics provided are for informational and research purposes only, not for diagnosis or treatment.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for processing biometric or sensitive data.
  • Request data portability or restriction of processing.
  • File a complaint with a data protection authority.

To exercise these rights, contact us at support@seouloncologylab.org.

9. Cookies & Analytics

We use cookies and analytics tools to understand usage patterns, improve functionality, and enhance your experience. You can manage or disable cookies through your browser settings, but some features may not function properly if disabled.

10. Children’s Privacy

The Service is not directed to individuals under 16 years of age. We do not knowingly collect data from minors. If we learn that a child has provided personal data, we will delete it promptly.

11. International Transfers

Your information may be transferred and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted with a revised effective date. Continued use of the Service after such updates constitutes your acknowledgment of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@seouloncologylab.org

Mailing Address: Seoul Oncology Creative Lab, Seoul, Republic of Korea

© 2025 Seoul Oncology Creative Lab. All Rights Reserved.